As a client your satisfaction is
a priority for NAVKIT Ltd, if you are pleased with our work we would be happy for you to pass on our contact information to
others.
If
not fully familiar with your specific product we will attempt to obtain as much background knowledge of it prior to the visit
and any work will be based on a ‘best endeavour’s’ approach to progressing the work required.
We will attempt to give you value for money,
and are happy to discuss a long term business relationship with you to ease business administration ie monthly account (as
appropriate).
Please call to discuss any proposals or requirements you may have ie equipment service and support arrangements,
agency agreements, product representations etc.
We are happy to attend ships on an emergency basis to provide support if we can. There are no additional callout
element charges.
We
are happy to give you a verbal and written estimate of our work based on our man day rates and the information you provide
us if required. Please call or email us in the first instance.
If
our engineer is available then we will ask you to email us your requirement and Purchase Order with any L of L (Limit of Liability)
(£100 minimum) please. You will then increase this L of L as the work progresses to your satisfaction.
This will (Ideally) include…
Dated Purchase Order Number on a company headed
paper detailing: Requester’s Contact Name, Tel Nos, Rank, Position. Requirement (Office tasking, Eng Support, Etc) Classification (Routine/ Important/ Urgent) Ship’s
name, and owners Name Port Dockyard, Berth, ETA, Planned
period at Berth, planned sailing date Time that attendance is required Ship Contact Information, Rank, Mobile no(s) Equipment Type/ Manufacturer Problem, Concern or Indicated Fault (if known) Any
Other Information you think is appropriate
If the work/ task is accepted you will also inform the Port / Dockyard/ Jetty site security
concerned of our planned attendance and arrange for any security clearance, passes, escorts, or transport required.
Terms, Conditions and Scale of Charges: Please contact us for these.
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